How to create a more resilient and ethical culture in any organizational environment

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Many organizations across the world, particularly in the United Kingdom, grew stronger as a result of the pandemic. These are the key findings from LRN’s 2022 Ethics and Compliance Program Effectiveness Report, which incorporates feedback from business leaders and ethics and compliance experts from around the world.

As the Chief Human Resources Officer for LRN, Margaret Sweeney found the research instructive and helpful for HR professionals. According to the 2021 study, 79% of ethics & compliance executives said the COVID-19 crisis strengthened their organization’s ethical culture. In the 2022 study, the rates climbed to 82%, while in the UK, 91% of E&C programmes said that dealing with the COVID-19 disaster strengthened their organizations’ ethical culture. You’d expect that as the pandemic progressed, the numbers would decline, but that was not the case.

Let’s look at what HR executives can learn from high-performing businesses.

Prioritize your values

The most important thing we discovered throughout our research is that a value-based approach to governance fosters and maintains good ethical culture. Rules just define the minimal norms; values alter society and influence behavior. Our pandemic-related study demonstrates that confronting difficulties via the lens of shared values is far more successful than depending on mandates. To inspire employees to do the right thing, nearly four out of five of the firms we examined used values rather than regulations.

In a hybrid context, create a sustainable, adaptable culture

In a rising number of businesses, hybrid or remote employment has become the new standard. According to our data, 68% of organizations prioritize making it simpler for workers to interact with one another at work. This is in line with what employees want. According to Gallup data, approximately 60% of workers choose a hybrid approach, which is nearly double the 32% who prefer to work full-time in an office setting.

Giving employees flexibility and making things easy for them is a strategy to attract and keep staff, regardless of where the world is headed in the future.

Get your internal procedures in order as quickly as possible

Employees working from home face virtual problems (for example, their family fighting over bandwidth) so making sure they can execute their duties as simply as possible and providing the right equipment is critical.

People are accustomed to using their phones for a variety of daily tasks, such as searching the internet, paying bills, purchasing tickets, presents, and groceries, all with a single click. According to our 2022 research, 60% of companies polled expected to simplify their policies and make them searchable for staff. Furthermore, 56% want to include mobile applications into their initiatives.

Regularly review risk management

Margaret Sweeney and the HR team periodically examine new risks in the area of ethics and compliance as part of LRN’s Program Effectiveness Report. Many of the dangers pointed out by survey respondents in 2021 were reduced or did not materialize significantly in the survey results for 2022.

According to our findings, the number of people concerned about less effective control and monitoring as a result of remote work has dropped from 56% to 18%. Similarly, the number of those worried about greater misbehavior as a result of remote work arrangements dropped from 56% to 20% of those polled. These dramatic drops show that some of our concerns about distant labor were unfounded, and that organizations’ ethical cultures were strengthened as a result of the pandemic.

In conclusion, UK E&C programmes efficiently weathered the Covid-19 issue, executives continued to develop their programmes, and employees were assisted in dealing with the implications. However, there is opportunity for improvement: according to our study, UK programmes would benefit even more if a larger emphasis was placed on using data and drawing from a wider range of sources to direct ongoing programme attention and improvements. Even the most ethical businesses may continually improve their practices.

Trying to make your day to day HR processes more smooth and streamlined? See how HealthBoxHR can help your business manage different areas of HR and eliminate the time wasted on filling out paper forms or keeping track of employee records.

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